Privacy Policy

1. Data controller

NovusAgency Renato Požgan s.p.
Ferkova ulica 2, 2000 Maribor, Slovenia
VAT ID: SI80589618 · Reg. no.: 7497610000
E-mail: hello@novusagency.co

2. What data we collect

When you contact us through a form on this website, we process the data you voluntarily provide: name, e-mail address, phone number and the content of your message. We also process basic technical data (IP address, browser type) for security and analytics.

3. Purpose and legal basis

We use your data solely to respond to your enquiry, prepare an offer and provide our services. The legal basis is your consent and the steps taken at your request prior to entering into a contract (Art. 6(1)(a) and (b) GDPR).

4. Data sharing

We do not sell your data. Data may be processed by trusted service providers acting on our behalf (hosting, e-mail delivery, analytics), bound by data processing agreements. We do not transfer data outside the EU without appropriate safeguards.

5. Retention period

We keep enquiry data only as long as necessary for the stated purpose or as required by law, after which it is deleted.

6. Your rights

You have the right to access, rectify, erase, restrict or object to the processing of your data and to data portability. To exercise these rights, contact us at hello@novusagency.co. You may also lodge a complaint with the Information Commissioner of the Republic of Slovenia (ip-rs.si).

7. Cookies

This website uses essential cookies for functionality and, with your consent, analytics cookies. You can manage your preferences through the cookie banner or your browser settings.